Frequently Asked Questions
Everything you need to know about shopping with Monroe.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I initiate a return or exchange?
You can return or exchange any unworn items with original tags attached within 30 days of delivery. Simply visit our online Returns Portal to generate a prepaid shipping label.
How can I ensure I select the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and interest-free installment plans through Klarna.
Are your materials ethically sourced?
At Monroe, we are committed to sustainability. We partner with certified manufacturers who prioritize ethical labor practices and use high-quality, durable fabrics designed to last.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.